Never underestimate the power of cross training. As much as we all like to think we are the best thing to happen to a company - let's face it, as soon as we announce our resignation, the recruiting to replace us begins.
As a manger or an HR professional, it is our responsibility to ensure that there is a not a day of work lost because someone leaves our organization. Enter cross training. Every position at your organization should have at least one other person who can perform someone else's duties. Not only does cross training help when people leave or take vacation days, but it also helps develop your staff. For all you know, your payroll clerk is interested in benefits management- no better way to teach then hands on experience!
No comments:
Post a Comment